Troubleshooting

General

Hearing aids won't connect to my iPhone I'm hearing feedback in my hearing aids My iPhone won't connect via Bluetooth No sound is coming from my hearing aids

Hearing aids won't connect to my iPhone I'm hearing feedback in my hearing aids

My iPhone won't connect via Bluetooth No sound is coming from my hearing aids

Auracast

I can’t connect to my Auracast™ broadcast I don’t see Auracast™ in my Fortell companion app I’m getting an echo while listening to an Auracast™ broadcast

I can’t connect to my Auracast™ broadcast I don’t see Auracast™ in my Fortell companion app

I’m getting an echo while listening to an Auracast™ broadcast