General

Hearing aid modes

Learn how to switch between listening modes on your Fortell AI Hearing Aids to optimize your hearing experience in different environments.

Hearing aid buttons

Learn how to use the buttons on each hearing aid to adjust volume on the left and switch listening modes on the right.

Charging and battery levels

Learn how to charge your hearing aids in the case and read the battery status lights on both the case and each hearing aid.

Hearing aid diagrams

Fortell Hearing Aid diagrams — front, side, and dome views.

Wearing your hearing aids

Learn how to insert and remove your Fortell Hearing Aids, plus tips for adjusting to daily wear.

How to connect your Fortell AI Hearing Aids to your iPhone

Pair your Fortell AI Hearing Aids with your iPhone in six steps, from Bluetooth setup to opening the Fortell app.

Streaming phone calls, music, and video

Learn how to stream phone calls, music, and video through your paired iPhone hearing aids with automatic audio routing settings.

Hands-free calling

Learn how to switch between your hearing aid microphone and phone microphone during calls through the Fortell app settings.

How to listen to an Auracast™ broadcast

Step-by-step instructions for joining an Auracast™ broadcast from the Fortell companion app, including password-protected broadcasts and how to disconnect.