How to charge your hearing aids

Place the hearing aids into the case. The case lights will indicate the hearing aid charging status.

Charging status lights

Battery is fully charged
Battery is fully charged
Charging with 66–99% battery
Charging with 66–99% battery
Charging with 33–66% battery
Charging with 33–66% battery
Charging with 15–33% battery
Charging with 15–33% battery
Charging with 0–15% battery
Charging with 0–15% battery
Moisture detected on hearing aid
Moisture detected on hearing aid
Hearing aid is not placed correctly
Hearing aid is not placed correctly
Case battery is dead
Case battery is dead

Charging time

Charging time may vary depending on the remaining battery level and may differ between the left and right hearing aids. If a hearing aid battery is fully drained, the typical charging and usage times are:

Charging timeUsage time
15 minutes3.2 hours
30 minutes6.4 hours
1 hour12 hours
3 hours24 hours

Your charging case

Your charging case includes a rechargeable battery that functions as a power bank.

When fully charged, it can recharge a pair of hearing aids up to three times.

When the case lid is open, the status lights on the side of your charging case indicate the charging case's power bank battery level. The status lights will turn off shortly after the lid is closed.

Charging case battery status lights

Case has 66–99% battery
Case has 66–99% battery
Case has 33–66% battery
Case has 33–66% battery
Case has 15–33% battery
Case has 15–33% battery
Case has 0–15% battery
Case has 0–15% battery
Battery is dead
Battery is dead