The GN Multi-Mic+ is a wearable or tabletop microphone that streams directly to your hearing aids. It can be used in four modes: Microphone, Telecoil, Line-in (headphone jack) and FM (audio system).

This article focuses on connecting for microphone use via Auracast™. To learn more about connecting via the other modes, see this article.

Step 1

Download and open the GN Auracast+ app from the App Store.

GN Auracast+ on the App Store

Step 2

Follow directions in the app to connect an accessory, accept Terms & conditions, and Allow Bluetooth access.

GN Auracast+ welcome screen — Connect accessoryGN Auracast+ — Terms and conditionsGN Auracast+ — Allow Bluetooth

Step 3

From the list of accessories, select Pair Multi-Mic+. It should be the first on the list.

GN Auracast+ — Select accessory, Pair Multi-Mic+

Step 4

Follow the directions on screen to turn the Multi-Mic+ on and enter pairing mode. Tap Search for accessory to allow the app to search for your device.

GN Auracast+ — Turn Multi-Mic+ ONGN Auracast+ — Enter pairing modeGN Auracast+ — Searching for the accessory

Step 5

You should now be connected. Tap Pair with App, Pair and Done.

GN Auracast+ — Multi-Mic+ foundiOS Bluetooth Pairing Request for Multi-Mic+GN Auracast+ — Pairing successful

Step 6

Exit the app — swipe up from the bottom of the screen and pause in the middle of the screen. Now swipe up on the app’s preview to close the app.

GN Auracast+ — Multi-Mic+ device screen, swipe up to exitiOS app switcher — swipe up to close GN Auracast+

Step 7

Open your Fortell companion app. Go to Account > Auracast™ broadcasts.

iPhone Home Screen with the Fortell appFortell app — Account tab with Auracast™ broadcasts

Step 8

From the list of available broadcasts, select Multi-Mic+. If you set up a password from the GN Auracast+ app, enter it now.

Fortell app — Multi-Mic+ in the list of available broadcastsFortell app — entering the Multi-Mic+ broadcast password

Step 9

You should now be connected to your Auracast™ broadcast. Press the back button then Home to see the stream and adjust volume.

Fortell app — connected to the Multi-Mic+ broadcastFortell app — Account showing Multi-Mic+ as the connected broadcastFortell app — Home with the Multi-Mic+ stream card and volume slider

Step 10

Whenever you are ready, you can hit the X to disconnect from the broadcast.

Fortell app — Home with the Multi-Mic+ stream card and volume sliderFortell app — confirming disconnect from Multi-Mic+

Step 11

If none of these steps work, we’re happy to help! Send us a message or call us at (917) 410-5407.