Your hearing aids come with a set of wax guard replacement tools. We recommend replacing the wax guards every 4 weeks, though this can vary depending on how much earwax you produce.
How to replace the wax guard:
Remove the dome: Grip the speaker wire firmly and pull the rubber dome off. You may need to wiggle it or apply a bit of force.
Remove the old guard: Insert the empty black end of the tool into the old wax guard, then pull it out.
Install the new guard: Flip the tool around, insert the white end with the new wax guard into the end of the receiver, and pull the tool out. The new guard will stay in place.
Replace the dome: Push the dome securely back onto the receiver.
If you have any questions, we’re happy to help! Send us a message or call us at (917) 410-5407.